Perfil buscado (Hombre/Mujer)

The role´s mission is to support the business´ direct-to-consumer strategy by leading IT projects and including retail, CRM, B2C and B2B areas, both from a technical and functional standpoint.

The successful candidate will join the team in a supportive and collaborative role with a focus and ownership of the applications belonging the direct-to-consumer area and will be responsible to optimize the business value delivered by projects and solutions, while promoting synergies & IT strategy of Group Technical Team and addressing the specificities and priorities of your scope.

Reporting to the Head of IT team, the IT Project Manager will have the following responsibilities:
Lead IT projects to support the business strategy and growth:
• Manage complex IT projects within the retail industry, ensuring timely completion and meeting of objectives.
• Monitor the proper usage of the tools by the final user developing KPIs and sharing them with Business Key Users.
• Work with Business users to understand the business goals and propose solutions to improve processes, productivity, sales increase:

-Implement strategies for gathering, reviewing, and analyzing data requirements.

-Translate business requirements into functional and technical requirements.

-Prioritize requirements.

-Master strategic business process modelling, traceability, and quality management techniques
• Apply best practices for effective communication and problem-solving

Strengthen the partnership with your internal customers:

* Be the point of contact for the Group Technical Expertise Center and be its representative on your perimeter.

* Ensure the right IT investments for your perimeter:

-Quantify and track business performance data.

-Oversee and consolidate IT budgets and costs for your scope.

* Give directives on IT expenses optimization of your perimeter in complete transparency.

* Monitor all projects & services and report on their progress.

* Bring added value in innovation by being proactive and using creativity
• Understand complaints and pressure points on projects and services and suggest alternatives.
• Develop and implement surveys to know the satisfaction of internal customers.
• Ensure high quality service and performance monitoring through monthly governance with your pairs

Promote the services offered:

* Promote and sell relevant services within your perimeter, based on the service catalog:

-Help the branches to understand the added value of all these services.

-Propose and participate in the choice of technologies on projects.

* Collect needs and expectations to ensure the catalog´s relevance and its enrichment.

* Contribute to create synergies between Brands, ensure the alignment of stakeholders, anticipate their needs, avoid out-of-process initiatives, and finally create maximum value based on the reuse of skills and experience.

* Work with the organization to ensure the consistency of the EMEA solutions with needs and participate.
• Multinational Retail Company|IT Project Manager experienced

A successful IT Project Manager should have:
• Bachelor´s degree in management engineering or economics
• LANGUAGES: English (Fluent C1)
• Experience in project management within a technology environment.
• Excellent leadership and communication skills.
• Valuable understanding of the retail industry but opened to other sectors.
• Problem-solving abilities.
• Knowledge of the latest technology trends and their applications, valuable in ecommerce environment

Multinational leader in the Retail Industry. Operating on a global scale, they have a substantial presence in Madrid.

• Competitive salary range of €50,000 - €55,000 per year.
• Additional 10% variable salary.
• Opportunity to work in a global company .