Salesforce analyst (sales it team)

Job Description
Hi there!

We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don’t miss your chance.

This is our
Salesforce Analyst role for those who strive to implement functional processes and drive them to full completion.
Tasks in the role

- Work closely with the Sr. Manager of Sales IT and cross-departmental stakeholders in the implementation, integration, and continuous improvement of Semrush’s Sales IT portfolio

- Assist with the development of business capabilities to enact strategy; translate business problems into thoughtful business requirements and assist in the execution/development

- Support efforts to review, improve, and streamline commercial business systems and processes to improve scalability, repeatability, and overall performance

- Ongoing stewardship of commercial data management and data quality

- Coordinate efforts across teams to improve lead to cash reporting and analytics; leverage analytics to identify opportunities to improve processes and systems

- Collaborate with internal stakeholders to prioritize and solve application issues, system integration deficiencies, and process breakdowns

- Play a lead role in the administration of SFDC-integrated applications that support sales processes


Requirements
Who we are looking for

- Knowledge of quote-to-cash operations, demonstrating growing responsibilities

- Experience with Salesforce Sales Cloud and administering sales applications, such as SalesLoft, Hubspot, and LinkedIn Sales Navigator

- Knowledge of declarative programming (flows, approval processes, object management, LEX UI) on the SFDC platform is h2ly desired

- Understanding of the SaaS business model and cloud-based services

- Proven creative problem-solving and analysis skills—ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan

- Open to candidates with Salesforce administration experience who are interested in further developing into a systems analyst role


Not required, but a plus

- You are excited about getting work done and making a difference in the fast-paced environment of a hyper-growth technology company

- You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Change, as we are always looking to make things better


A bit about the team
You can get to know the team better at one of the interviews, but some brief information about future colleagues will be useful now.

The Sales IT team is in charge of the support, maintenance, and development of Semrush´s internal instance of Salesforce CRM.
We will try to create all the right conditions for you to work and rest comfortably

- It’s up to you to decide what work format works best for you. You can #wfo, #wfh, or mix both.

- Flexible working day start

- Unlimited PTO

- Hobby benefit

- Breakfast, snacks, and coffee at the office

- Corporate events

- Training, courses, conferences

- Gifts for employees


Finally, a little more about our company
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campaigns and get measurable results from online marketing.